Kateřina Málková is a graduate of the Secondary Hotel School in Prague. She started her career in the sector of services as Catering Manager at a local exclusive importer of Mercedes Benz cars. Mrs Málková joined the Anna Hotel team in 1994 in the position of Reservations Manager, where she took over responsibility for reservations, sales and reception. Since 2001, she has held the function of Resident Manager and she is responsible for the overall operation of the Anna Hotel. Her priority is mainly a personified approach of her subordinates to the client and creating a family atmosphere in the hotel. During the time she has been managing the hotel, it has been recommended twice by the newspapers The New York Times and The Times to their readers.